Free shipping and return within the EU

Shipping policy


Shipping & delivery times - taxes - customs of bags-by-sumageza.com

We refer to the General terms and conditions (Terms & Conditions) of bags-by-sumageza.com



§ 7: Shipping, shipping costs, approximate delivery times and transfer of risk

  1. Unless expressly agreed otherwise, we will determine the appropriate type of dispatch and the transport company at our discretion.
  2. We are liable only for the timely, proper consignment of the goods to the transport company and are not responsible for delays caused by the transport company. A shipping time designated by us is therefore non-binding.
  3. If the customer is a consumer, the risk of accidental destruction, accidental damage or accidental loss of the delivered goods is transferred to the customer at the time the goods are delivered to the customer or the customer is in default of acceptance. In all other cases, the risk is transferred to the customer when the goods are delivered to the transport company.


The shipping costs and delivery times are:

Within Germany:
  • For Standard shipping no shipping costs are charged, regardless of the order value. The approximate delivery time for standard shipping is here approx. 1 - 3 working days.
  • Upon request, we offer the customer the option of express delivery, for which a fee is charged.
Within the EU (excluding Switzerland):
  • For Standard shipping no shipping costs are charged, regardless of the order value. The approximate delivery time for standard shipping is here approx. 3 - 5 working days.
  • Upon request, we offer the customer the option of express delivery, for which a fee is charged.
Worldwide (including Switzerland):
  • For Standard shipping the shipping costs amount to EUR 45.00 regardless of the order value. The approximate delivery time for standard shipping is here approx. 5 - 10 working days.
  • Upon request, we offer the customer the option of express delivery for which an additional fee is charged.


§ 4: Customs - Taxes

If you order products from us for delivery outside the EU, you may be subject to import duties and taxes, which are imposed once the package reaches the specified destination. Any additional fees for customs clearance are your responsibility; we have no influence over these charges.

Customs regulations differ significantly from country to country, and as a result, you should contact your local customs authority for more information.

Please also note that when you order from us, you are considered by us to be the importer and must comply with all laws and regulations of the country in which you receive the products.

The protection of your data is important to us and we would like to make our international customers aware that cross-border deliveries can be subject to opening and inspection by customs authorities.

 

§ 8: retention of title

  1. We reserve ownership of the goods we have delivered until the purchase price has been paid in full (including value-added tax and shipping costs as well as any other additional charges / customs duties) for the goods in question.
  2. Without our prior written consent, the customer is not entitled to resell the goods delivered by us that are still subject to retention of title.